GO Reserve

Empower guests to seamlessly book and purchase everything your property offers—directly from your resort website or GO Mobile.

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Easy Booking

Empower guests to seamlessly book and purchase everything your property offers—directly from your resort website or GO Mobile.

Book amenities, rentals, experiences, and packages in one place.
Built-in module on your website—no apps, no friction, instant revenue capture.
Drives real ROI by shifting revenue earlier and increasing guest spend.

Reserve unlocks your untapped revenue

Guests are ready to spend—make it effortless. With GO Reserve, they can explore and book every experience from your website or mobile app, while you capture more revenue and manage it all from one powerful platform. Here are just a few examples of what your guests can easily reserve.

Rentals & Packages

Luxury cabanas & daybeds
Premium equipment rentals (bikes, golf carts)
VIP arrival/departure packages

Sports & Recreation

Private golf lessons & tee times
Watersports equipment
Private tennis or pickleball classes
Fitness & yoga classes

Culinary & Beverage

Chef-led tasting menus & wine pairings
Mixology classes
Private dining or in-villa chef service

Wellness

Spa Packages
Personalized wellness coaching
High-end beauty & salon services

Tours

Guided snorkelling, diving, reef tours
Guided sightseeing tours
Hosted experiences
Local cultural or culinary tours

Celebrations & Events

New Year's Eve Celebration
Christmas Day Dinner
4th of July Fireworks Event

Rentals & Packages

Luxury cabanas & daybeds
Premium equipment rentals (bikes, golf carts)
VIP arrival/departure packages

Sports & Recreation

Private golf lessons & tee times
Watersports equipment
Private tennis or pickleball classes
Fitness & yoga classes

Culinary & Beverage

Chef-led tasting menus & wine pairings
Mixology classes
Private dining or in-villa chef service

Wellness

Spa Packages
Personalized wellness coaching
High-end beauty & salon services

Tours

Guided snorkelling, diving, reef tours
Guided sightseeing tours
Hosted experiences
Local cultural or culinary tours

Celebrations & Events

New Year's Eve Celebration
Christmas Day Dinner
4th of July Fireworks Event

GO Web View

Let your website drive reservations by showcasing your experiences.

Frictionless: easily branded and embedded.
Showcases the experience to boost bookings.
Easy-to-use UI for mobile and desktop access.
Direct access to booking experiences & amenities (only if you are a GO Reserve customer).

Key Features

All-in-one reservation management

FRONT-END
GUEST EXPERIENCE

BACK-END
CONTROL CENTER

HOST
OPERATIONS

PAYMENTS & SECURITY

Integrated Web & Mobile Booking

Guests book amenities, rentals, and experiences directly on your site or mobile.

Dynamic Visual Interface

Rich imagery, filters, and add-ons that drive discovery and upsells.

Multi-Property & Language Support

One seamless experience across brands and regions.

Automated Guest Communication

Instant confirmations, clear info, and transparent policies.

Inventory & Scheduling

Define availability, automate recurring experiences, and manage capacity in real time.

Content & Branding Control

Update offers, venues, and imagery to stay on-brand.

Guest Data Management

Collect preferences, special requests, room or member numbers and payment details at booking.

Simple Integration

One line of JavaScript to integrate with your brand's website.

Discounts Functionality

Create implicit/explicit coupons and discounts that apply to experiences.

User Roles & Permissions

Customizable access for admins and hosts.

Fully Hosted by Spark

Secure, reliable, and no IT lift required.

Insights & Reporting

Visualize performance, track revenue & inventory, and monitor bookings at a glance.

Integrated Payouts & Refunds

Manage credit card payments, cancellations, refunds, and hotel/host splits automatically through Stripe Connect.

Automated Tax Handling

Sales taxes automatically calculated and appended to every transaction.

Secure Payment Processing

PCI- and GDPR-compliant transactions handled through Stripe with full encryption.

Room Charge Management

Manually input into PMS or explore integrations for automated posting.

Reporting & Reconciliation

Download detailed transaction reports for clear financial tracking.

Enterprise Flexibility

Supports additional payment systems and integrations with PMS, CRM, and other hotel tools.

FRONT-END
GUEST EXPERIENCE

BACK-END
CONTROL CENTER

HOST
OPERATIONS

PAYMENTS & SECURITY

Secure by design

Flexible payments, secure transactions, and customizable cancellations for seamless guest experiences. With GO by Spark + Stripe, every dollar is secure, transparent, and simple to reconcile.

Stripe is PCI DSS Level 1 certified, with tokenization and encryption of all card data.
Payments flow through Stripe and are settled directly to your bank. All sensitive data remains secure and never touches our servers.
The GO back-end provides one system of record with real-time status for all revenue, refunds, inventory, and offers.
Support for split payouts and room charge management.
Connect with any PMS, CRM, or other hotel system for payments & integrations.

Win the stay before it's booked

The opportunity is to shift from reactive to proactive. By selling the experience in the pre-arrival phase, you create a deeper commitment that makes guests less likely to cancel, all while capturing revenue from their very first interaction.

$320,288

Room Revenue

$192,325

Ancillary Revenue

$36,500

Labor Savings

Total Annual ROI: $549,113

Calculate my ROI now

Illustrative Example

Assumptions: 192 rooms at $300 ADR; $4.5M annual F&B revenue;

$1M ancillary revenue; $20/hour labor rate.

FAQs

Drive higher revenue by enabling omnichannel communications to the guest throughout their journey.

Explore Communications

Ready to unlock new revenue?

Let's talk about how GO by Spark can unlock new revenue streams and delight your guests. It's time to stop leaving money on the table.

Request a demo