GO by Spark



GO automates the process of planning and communicating experiences and revenue opportunities for all guests and private groups.

As Used By:

Virgin Voyages The Ritz-Carlton MSC Cruises

The Problem

Guest Experience

Wasted hours

No visibility from HQ

Best practices hard to replicate

Guest Experience Problem

The Solution

Guest Experience

Stronger revenue approach

Reduced workload

Brand standardization

Guest Experience Solution

The Problem

Groups Process

Long delay between guest booking requests and being able to finalize bookings.

Labor intensive to make and follow up on requests.

Limited ability to manage amenities, options, and packages.

Groups Process Problem

The Solution

Groups Process

Reduced time to secure space for Groups = more won deals.

Ability to further customize Groups experience in the future.

Ability to maintain historical record of Groups for better service with returning groups.

Groups Process Solution

Key Features

Schedule Events & Manage Venues

Ship To Shore Sync

Automated Export to Print

Groups Venue Management

Multiple Languages

Streamline Communication

Digital Signage & In-Room TV View

Return On Investment

ROI Cruise Calculator

Shoreside Savings Per Ship


Shipboard Savings Per Ship


Onboard Revenue Increase Per Ship


Total Annual ROI Per Ship


Our Clients

Resorts & Tour Companies

Sonesta Tauck Grand Hotel


Grand Hotel MSC The Ritz-Carlton Ambassador Cruise Line Explora Journeys Princess

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